Helpdesk
Complete ticket management system with SLA tracking, customer portals, and a knowledge base. Integrates with Sales, Inventory, Field Service, Repairs, and Timesheets for full support management.
Field Service (FSM)
Manage on-site service operations with task scheduling, digital worksheets, and time tracking. Supports product usage and billing during service visits.
Planning
Employee shift scheduling using drag-and-drop Gantt charts with skills-based assignments. Integrates with attendance tracking and holiday management.
Documents
Centralized document management with organized workspaces and automated approval workflows integrated with HR, Accounting, and Project applications.
Sign (eSign)
Secure digital signing of PDF documents with reusable templates, role-based signing flow, and AI-powered field detection.
Knowledge
Internal wiki and knowledge base for documentation and SOPs. Enables teams to collaboratively create, edit, and organize content.
Approvals
Configurable approval workflows for purchases, expenses, time off, and custom requests based on roles, amounts, or conditions.
Appointment
Online appointment scheduling with real-time calendar sync. Customers can book services while teams manage availability efficiently.
WhatsApp Integration
Send and receive WhatsApp messages directly from the system. Integrates with Sales, Delivery, Events, Payments, and PoS.
VoIP
Built-in voice communication with click-to-call functionality linked to CRM, HR, Recruitment, Helpdesk, and Subscriptions.
ESG
Track environmental impact including CO emissions and sustainability data across operations.
Frontdesk
Manage visitor check-in and check-out with digital records to improve office security and reception management.
Room Booking
Reserve conference rooms and shared resources with synchronized calendar bookings.
Data Cleaning & Merging
Identify and merge duplicate records to maintain accurate and consistent system data.